How can we help?

Can’t find your answer? Call us at 0800 796339  or email us at info@syndex.exchange

FAQ's

What security measures are taken to protect the Syndex platform?

How do I reset my password?

What is a retail investor?

What is a wholesale investor?

How do I become a wholesale investor?

What is proportional ownership?

How does Syndex help investors?

What alternative markets participate in Syndex?

What is ‘AML’ and how does it affect me?

How do I register to invest via Syndex?

What's an IM? What is an offer document?

What fees will I incur when I invest?

How do I locate trade history in my investor portal?

Do I need any software to access Syndex?

Why can’t I see wholesale offers in my investor portal?

How do I trade on the secondary market?

How do I invest via the primary market?

How do I invest via the investment opportunities market?

How can I raise capital?

How does Syndex help issuers?

What's the onboarding process?

What does this service cost?

How does Syndex differ from other service providers?

Does Syndex cater to small businesses as well as medium and large organisations?

Can we get a free demo of your system, without the pushy, hard sell sales follow-up that goes hand in hand with a lot of software providers?

Where does Syndex operate?